Terms & privacy
Terms, privacy, and how to get out.
This is one page because it should be one page. If something here does not match what you were told on the phone, the written version wins and you should ask about it.
Business identity
Collister Computing is the business name used by Austin Ross, a sole proprietor based in Boise, Idaho.
How to reach Collister Computing
Mail: 8100 W Marigold St #140003, Garden City, ID 83714
Phone:
Email: austin@collistercomputing.com
Service area: Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Garden City, and Middleton. Collister Computing focuses on the Treasure Valley; work elsewhere is considered case by case.
Notice of Cancellation
This is the notice Collister Computing delivers in writing to every customer at the time of sale, as required by Idaho Code §48-1004(2), the Idaho Telephone Solicitation Act. It is published here so you can read it before a sale, rather than after.
The copy below is a blank specimen. The real one arrives by email with your business name and the date filled in, and the three-day clock runs from the day you receive that one — not from the day you read this page.
Notice of Cancellation
Idaho Code §48-1004(2), Idaho Telephone Solicitation Act
(your business name)
Date of this confirmation:
The statutory notice, quoted directly from Idaho Code §48-1004(2):
“NOTICE OF CANCELLATION — You may cancel this transaction, without any penalty or obligation whatsoever, within three (3) business days of the date in which you receive this written confirmation.”
How to cancel: tell Collister Computing in writing — reply to this email, call , or write to 8100 W Marigold St #140003, Garden City, ID 83714, before the three-business-day window above closes. You do not need to give a reason, and nothing about cancelling costs you anything.
If you use that right, any payment already collected comes back to you in full within ten business days, and the agreement is treated as if it never took effect.
This is not the same thing as cancelling your monthly plan. The three-business-day right above is a one-time right that comes with signing up after a phone call. Cancelling the ongoing monthly plan is simpler and has no deadline at all: email or textemail, or cancel the subscription yourself in the Stripe billing portal, any month, and it stops. See the plan terms below.
The plan, in full
What you are buying, what it costs, what it does not include, and how to leave.
This page describes the plan. The document that governs your service is the Website Care Plan Agreement, which you get in writing before you pay anything and can ask for at any time. If this page and the agreement ever disagree, the agreement wins — and please tell Collister Computing, because it means this page needs fixing.
These terms cover the $99-a-month website plan and nothing else. Custom software — internal tools, portals, mobile apps, anything on the software page — is quoted and contracted separately, project by project. None of the numbers here apply to it: not the monthly price, not the three changes a month, not the five-business-day turnaround, not the twelve-month price lock. Ask for that scope in writing.
What it costs
$99 a month for a one-page site. That is the whole price. No second tier, nothing you get moved onto later, no upgrade to decline.
There is no setup fee, build fee, design fee or deposit. Nothing is charged while your site is being built, or while you are looking at it and deciding. Your first payment happens when you say yes.
Anything beyond that one page is an add-on, quoted to you before it is built — an extra page, a quote or contact form, a booking system, an online store, a redesign of a page that already works, an integration with software you use. None of them is sitting built and waiting to switch on; each is designed and priced for the business that asks. See Add-ons.
The domain
A domain costs about $15 a year and is the one thing you pay for that does not go to Collister Computing, which makes nothing on it either way. You pick how it is handled at signup.
Path A — you register it
You open the registrar account, pay on your own card, and are the registrant. Collister Computing walks you through it and stays on the phone while you do. Then you point the nameservers at the server: one setting, about five minutes.
Collister Computing holds no login to your registrar account and no password of yours. If you part ways, you change that one setting back and the domain is out of its hands the same day.
Path B — Collister Computing registers it for you
For people who would rather not open a registrar account or store another password. You pay the registrar’s exact price and nothing on top. All of the following are terms of your signed agreement, not favours:
- Your business name goes in the registrant field, so ownership is a matter of record.
- It transfers to you within five business days of your asking.
- The transfer is free — no transfer, admin, release or recovery fee under any name.
- The transfer is unconditional: not contingent on your account being paid up, on a notice period, on a completed cancellation, or on anything else.
- Collister Computing may not withhold your domain over a billing dispute or an unpaid invoice.
- It happens automatically when you cancel, without you having to think of it.
Under either path the domain is yours. Collister Computing will never register a domain in its own name as the owner.
The honest weakness of Path B
Under Path A your domain is untouched by any Collister Computing account problem, because it was never in that account. Under Path B it sits in a Collister Computing registrar account. What the agreement does about that:
- Your name is in the registrant field, which is what lets you go to the registrar and claim the domain.
- At go-live you get the registrar’s name, the exact account email, your expiry date, and that registrar’s own published procedure for a registrant to recover a domain from an account they do not control.
- The expiry date is repeated in your monthly email, so it stays current.
If you would rather not carry that at all, take Path A. That is why both exist.
Price lock — fixed for your first 12 months
Your starting price is fixed for twelve months from your first payment. Collister Computing will not raise it in that time, and reaching the twelve-month mark does not raise it either — it just ends the promised lock.
After that, your price can change only with sixty days’ notice before the new price starts. You can cancel any time before it takes effect and owe nothing beyond the month you are in. Your old price runs the whole sixty days, and a change is never backdated to a month you already paid for.
This is Section 6.1 of your written agreement, not a promotion. It does not stop Collister Computing charging new customers a different price — it is a promise about your bill.
How the lock and add-ons fit together
Some add-ons carry a monthly amount, and the lock says your price is fixed. Both are true, and here is exactly how — written into the agreement as Section 6.1.1, not just onto this page. The lock stops Collister Computing raising your price. It does not stop you choosing to buy something else.
- Collister Computing cannot raise the price of what you already have during your first twelve months. No notice, no reason, no circumstance makes that possible.
- An add-on never changes your base price. Your one-page site stays $99 a month; a monthly add-on is its own line on top. Buying one does not restart, shorten or cancel your lock.
- An add-on’s own monthly amount is locked for twelve months too, from your first payment on it, on the same terms.
- You can drop an add-on in writing. It comes off at the end of the month you already paid for and your $99 plan carries on, still locked. A one-time cost for work already done is not refunded, because the work was done.
- Collister Computing may not reach a price rise sideways — it cannot require an add-on, bundle one in unasked, make one a condition of anything, or add one to your bill and leave you to find it.
In your first twelve months your bill can only go up if you asked for something, saw both numbers in writing, and said yes.
What is included
$99 a month includes:
- One page — your services, hours, service area, and contact information
- Your site hosted, with an SSL certificate kept valid
- A copy of your site kept off the server it runs on, so it can be put back
- If your site goes down, getting it back up is included and costs you nothing extra
- Your site submitted to Google Search Console once it is live
- One email on the first of every month: anything that broke and how fast it was fixed, what changed, and when your domain comes up for renewal. If nothing happened, it says nothing happened.
- Your changes made — see below
This plan runs no analytics and no call tracking, on your site or on this one. So that monthly email does not report visitor numbers or phone calls, and this page will not imply that it does. If you want those, they are an add-on.
Changes to your site are included — three a month. There is no allowance of minutes, no clock, and no per-change fee. Three is the number in your signed agreement, it resets on the first of each month, and each one comes back within five business days. If you need more in a given month, ask.
Add-ons
Anything beyond that one page is an add-on. It is the ordinary way Collister Computing prices more than one page, and it works the same way every time.
- Collister Computing quotes it in writing before any work starts. Email or text, anything you can keep. Nothing is designed, built, installed or billed before you have that quote.
- The quote states both numbers, always. What it costs once, and what it does to your monthly price. Both figures, in the same quote, before you decide. You will never be given one number and find the other on an invoice later. If there is no one-time cost the quote says “$0 one-time.” If your monthly does not change, it says “your monthly price stays $99.” Neither line is ever left blank.
- You agree in writing, or it does not happen. Nothing is built, added, or charged until you have said yes to that quote. Nothing is ever charged or added that you did not agree to in writing first. Say no, or say nothing, and your plan carries on at $99 a month. Asking for a quote costs you nothing and commits you to nothing.
- Some add-ons are one-time, some change the monthly, some are both. Work done once and finished — a redesign, an extra page of your words — is a one-time cost and your monthly does not move. Something that keeps running after it is built, like a booking system or an online store, costs something every month to keep running and keep secure, so it carries a monthly amount too. Which one an add-on is will be obvious from the quote, because the quote always has both lines.
Examples of the kind of thing an add-on might be — examples to show you the shape of it, not a complete list, and not a claim that any of it is already built and waiting to be switched on: an extra page or several; a quote form or a contact form; a booking or scheduling system; an online store, cart, or payments; a redesign or new layout of a page that already works; an integration with software you already use; writing your content from scratch rather than editing what you provide; logo or brand design, photography, or videography; and paid advertising. Ask for something not on that list and it is handled identically: quoted in writing, both numbers, your agreement first.
What counts as a change
Yes, this is a change included under your plan: text anywhere on a page that already exists, prices, hours, seasonal hours and holiday closures, your phone number and email and service area, photos, adding or removing or rewording a service, staff names and bios, links to your Google listing, reordering sections, and fixing anything Collister Computing got wrong. Fixing a Collister Computing mistake is not a change request and never counts against your three, and neither does the work of keeping your site up and secure.
No, this is an add-on quoted first: a new page, a redesign of a page that already works, an online store or payments, a booking system or customer portal or software integration, any form, writing your content from scratch, logo or brand design, photography, and ad management.
One sentence decides it, and you can apply it yourself. If the thing you want changed is already on your site, it’s included. If it has to be built before it can be changed, it gets quoted first.
Naming that boundary out loud is what keeps this a $99 plan instead of it quietly turning into unpaid freelance work. If something outside the list comes up, Collister Computing quotes it in writing before doing it — both numbers, every time. You will never get an invoice for work you didn’t agree to first.
Turnaround
Collister Computing returns a change within five business days of your request. Most get done the same day or the next one, but five business days is the number in the signed agreement.
Two things sit on top of that number and are part of it. If Collister Computing is going to be unavailable for more than five business days, you are told before that happens and given the return date — you hear it in advance rather than finding out by sending a request and waiting on it, and anything you send during that time comes back within five business days of the date you were given. And if a change is going to take longer than five business days, you are told before the five days are up and told when it will be done. The clock does not run out quietly, and the date you are given is then the deadline.
Three changes a month
Collister Computing does not run a clock on your requests and does not charge per change. What the $99 includes is a stated number of them, written into the agreement rather than left vague: three (3) change requests per calendar month. The count resets on the first of the month and unused requests don’t carry over.
Three is about one every ten days, and it’s meant to be used. Using all three in a month is what it’s there for, and it’s written down so nobody has to guess where the edge is. Fixing something Collister Computing got wrong isn’t a change request and never counts against your three, and neither does the work of keeping your site up and secure.
If a month comes along where three isn’t enough, ask. Asking costs you nothing. Here is the whole of what happens when you reach three: you are told in writing that you’ve reached it, and then you choose what happens next — Collister Computing keeps going anyway for the rest of the month, quotes you for the extra work on the same terms as any add-on, or the rest wait until the count resets. Nothing extra is charged unless you agreed to it in writing first.
Reaching three is not a breach of your agreement. It doesn’t let Collister Computing suspend your site, raise your price, or end your plan. Work is not quietly slowed down, requests do not stop being accepted, and no bill gets sent unless you agreed to it first. If no agreement gets reached about work past the number, the exits are the same ones already on this page: you can cancel any time, owing nothing past the month you’re in, and Collister Computing can end the agreement on 30 days’ written notice.
What is not promised
Collister Computing does not guarantee a Google ranking, a position in the map pack, a number of phone calls, or an amount of traffic. Nobody honest does. This plan covers the website itself — building it, hosting it, keeping it working. It is not a search-engine-optimisation or ad-management service, and nothing in it should be read as a promise of either.
Billing, and what happens if a payment fails
Billed monthly on the same calendar day as your first payment, through Stripe. Month to month. There is no minimum term and no early termination fee.
Your plan runs as a monthly subscription on Stripe. You put your card in on Stripe’s own hosted checkout page, and Stripe charges it each month. Collister Computing never receives, stores, or has any access to your full card number — that page is Stripe’s, not Collister Computing’s, and your card details go straight to them rather than through this site. Stripe emails you a receipt for every charge, and every receipt links to your own billing portal, where you can update your card, read your payment history, or cancel the plan yourself.
If a payment fails, nothing dramatic happens and nothing happens without warning.
Stripe retries a failed card automatically, and Stripe emails you about it. When a charge does not go through, Stripe tries it again on its own over roughly the next two to three weeks and emails you each time, so a card that has simply expired or been replaced is not treated as you refusing to pay, and nothing on your site changes while that is happening. Collister Computing deliberately does not write Stripe’s exact retry schedule into your agreement as a promise, because it is Stripe’s schedule and Stripe can change it. Most failed payments fix themselves on a retry, or the moment you put the new card into the billing portal.
The days below count from the first failed charge, and they are Collister Computing’s obligations, not Stripe’s:
| When | What happens |
|---|---|
| Day of the first failed charge | Stripe retries automatically and emails you each attempt. Nothing changes on your site. Nothing needed from you yet. |
| Day 7 unpaid | Collister Computing emails or texts you in case Stripe’s emails landed somewhere you don’t read. Site fully live. |
| Day 15 unpaid | Second reminder, and this one names the exact date the site would be suspended if nothing changes. Site fully live. |
| Day 30 unpaid | Site is suspended — taken offline, not deleted, with a plain “temporarily unavailable” page. Two things must both be true first: you have been told in writing at least seven days beforehand and given the date, and Stripe has finished its automatic retries. If retries are still running, suspension waits until they are done. |
| Day 45 unpaid | The plan is treated as cancelled. Your domain is unaffected either way — on Path A it was never in a Collister Computing account, and on Path B it transfers to you free and unconditionally, which is exactly the case the “never withheld over an unpaid invoice” term is written for. Your files are kept for 30 calendar days more and are yours on request. |
If suspension slides, everything after it slides with it. If Stripe is still retrying on day 30, the suspension waits, and cancellation then comes no sooner than fifteen days after the suspension actually happened. The gap between the two never shrinks, and a longer retry window can only ever work in your favour.
None of this touches your domain. Suspension is the site, not the domain. Your agreement forbids Collister Computing withholding, delaying, or refusing a domain transfer over a billing dispute or an unpaid invoice, and that term outranks everything in this section.
If money is tight some month, tell Collister Computing before day 30. A site is never suspended on the same day you are warned about it, and never suspended without warning.
Late fee: none.
How to cancel — two ways, both real
1. Email or text.Email. Any wording, any time. That is the whole process.
2. Cancel the subscription yourself in the Stripe billing portal. Every Stripe receipt email links to it. You can end the plan there without going through Collister Computing at all. The portal is set to end the plan at the close of the month you have already paid for, so cancelling there never throws away days you paid for.
Both count, and Collister Computing honours them identically. Cancelling in the Stripe portal is a real cancellation of your plan — not a pause, not a payment change, not a lapse — and it is treated exactly as if you had emailed. You do not have to confirm it in writing afterward.
Which date counts: the earlier of the day you cancel in the portal and the day your message reaches Collister Computing. If you do both, the earlier one governs. Everything that a cancellation starts runs from that date.
On either route: you do not have to call, you do not have to sit through a retention offer — there isn’t one — and you do not have to give a reason. There is no notice period, no cancellation fee, and no exit fee.
One thing does depend on how long you stayed, and it is not a fee. The site files become yours at your sixth monthly payment. Cancel before then and you may still have them by paying the balance to six payments — $99 for each month remaining. If you do not want them, you owe nothing: no invoice is sent, nothing goes to collections, and nothing is reported to anyone. Your domain and your own content are never held for it.
The offboarding happens on its own either way. If you cancel in the portal, Stripe tells Collister Computing and you receive a courtesy confirmation email. Your site files, and on Path B the domain transfer, start automatically from your cancellation date. They do not wait for you to ask.
Your site stays up through the end of the month you already paid for, and you are not billed again. If you cancel after a month has already been billed, that month runs out and then it stops — a month already under way is not refunded, and you are not charged for another one. After that the site needs hosting somewhere else to stay online, which is what the files below are for.
What you leave with
- Your domain was always yours, on either path. On Path A it is in your own registrar account on your own card, and there is nothing to transfer back and nothing Collister Computing can hold. On Path B it is in a Collister Computing registrar account with your name in the registrant field, and it transfers to you within five business days of your asking — free, unconditional, and never withheld over money you owe. Collister Computing will not hold a domain hostage, and you should not accept an offer from anybody who asks to.
- Everything you supplied comes back, free. Your photos, words, logo, prices and business details are returned within 7 calendar days of your request, at no charge, however long you stayed.
- Your site files are yours at six monthly payments. At or after your sixth payment, Collister Computing emails you the complete site as a zip file of static HTML, CSS and images within 7 calendar days of your cancellation, at no charge and without you asking. Any web developer can host it as-is. Before your sixth payment, the files are released once the balance to six payments is paid — $99 for each month remaining. That balance is an option, not a debt: decline it and you owe nothing.
- Your domain is never held for any of this. It transfers to you free within five business days and nothing you owe can delay it.
- You keep ownership of the content you provided, including your words, photos, prices, and business information.
- What stays with Collister Computing is the template underneath — the code and design system used across sites, which can be reused for other clients. Same way two houses can share a floor plan and belong to different owners. You still receive the complete finished files on the way out.
- On Path B, cancelling starts the domain transfer on its own — by either route, including a cancellation you make yourself in the Stripe portal. Collister Computing does not wait for you to ask, and finishes it within five business days. On Path A there is nothing to do — change the nameservers and Collister Computing is gone from it entirely.
If Collister Computing ever has to end things from its side, you get 30 days’ notice, you owe nothing beyond time already used, and your files are handed over the same way.
If Collister Computing built you a website before anyone spoke
Collister Computing builds sample sites for local businesses from their public listing before getting in touch. If that is how you found this page, read How outreach works below — it explains exactly what that site is, where the information came from, and how to make it disappear. Short version: it was never published under your name, and one message from you deletes it permanently.
Portfolio
Collister Computing may ask to show your finished site on this website as an example of the work — a screenshot, a link, a sentence about what it needed to do. You are asked first, in writing, every time, and you can say no or change your mind later at no cost. Nothing goes on this site without a yes.
Liability
Collister Computing’s total liability under the plan, for any claim, is limited to the fees you paid in the three months before the claim came up, and Collister Computing is not liable for indirect or consequential losses such as business lost during an outage. Nothing here limits liability that Idaho law does not permit to be limited, including anything arising from fraud or wilful misconduct.
Your three-business-day right to cancel under Idaho law
Separate from everything above, if you agreed to this plan following a phone call from Collister Computing, Idaho law gives you an unconditional right to cancel the agreement itself within three (3) business days of receiving written confirmation, for any reason, with no penalty. The full statutory notice — the same one delivered in writing with every sale — is reproduced above under Notice of Cancellation.
Idaho law
These terms and the Website Care Plan Agreement are governed by the laws of the State of Idaho, and any dispute is handled in the state or federal courts in Ada County, Idaho.
Changes to these terms
If these terms change, the date at the top of this page changes. Changes apply going forward, not retroactively. Your price is fixed for your first twelve months, and after that it changes only on sixty days’ written notice — nothing on this page shortcuts that, and editing this page cannot raise your price. If a change would make your plan materially worse, Collister Computing tells you before it takes effect and you can cancel — which, as above, costs you nothing.
How outreach works
If you got a call or an email from Collister Computing, here is exactly what happened, in order, with nothing left out.
The purpose of the call is to sell you something.
A website care plan, $99 a month. That gets said on the phone, in the first few sentences, along with Austin Ross’s name and the name of this business, because you should not have to work out what the call is about.
Collister Computing built you a website before contacting you.
Collister Computing looks for Treasure Valley businesses with good reviews and no real website, and builds one before getting in touch, so there is something real to look at instead of a promise.
It was built from public information.
Your Google Business Profile: your business name, address, phone, hours, services, rating and review count. The same listing your customers see. Nothing came from you, because there had been no conversation, and nothing came from a private source.
You did not ask for it and you do not owe anything for it.
Not for the build, not for looking at it, not for saying no. It is not an invoice, a trial, or the start of a subscription. Nothing is charged at any point in this process. The first money only moves if you decide to turn the site on.
It was never published under your name.
It carries a banner across the top saying it is unofficial, that Collister Computing made it, and that you did not commission or endorse it. It lives on the Collister Computing domain, at a private address sent only to you, and it is blocked from search engines. Collister Computing has never registered a domain containing a business’s name, and never will. Your logo will never be used in a way that suggests you endorsed this.
Say no and it is deleted.
Immediately, permanently, no questions, no counter-offer. Ask once and outreach stops too.
If you don’t want outreach
Email: reply to any Collister Computing email with the word stop. That is the whole thing. One reply, no reason needed, no form to fill out, no account to create, no “are you sure.” Federal law gives ten business days; in practice it is handled as soon as it is read, and it is permanent.
Phone: say it on the call, or send it in writing. One request, permanent, and Collister Computing keeps its own do-not-call list so it sticks.
The demo site: ask, in any form, and it comes down the same day, permanently.
You can also write to 8100 W Marigold St #140003, Garden City, ID 83714, or email austin@collistercomputing.com. Opt-out requests are honoured however they arrive.
To make sure Collister Computing never contacts you again, your business name and the address or number you asked not to be used stay on a suppression list, and nothing else. That list is used for one thing only: not contacting you.
Privacy
The short version
This website does not track you. It sets no cookies, runs no analytics, loads nothing from any other company’s servers while a page is on screen, and has no database behind it. The only way Collister Computing learns anything about you from this site is if you decide to use the contact form, email, call, or text.
Separately, and more importantly for how you probably got here: Collister Computing researches Treasure Valley businesses and builds them a website before contacting them. That means Collister Computing may already hold a small file of public information about your business before you have heard of it. The section on the prospect file below explains exactly what is in it, where it came from, and how to make Collister Computing delete it.
Collister Computing has never sold, rented, or shared anyone’s information with a data broker, an ad network, or a mailing-list buyer, and does not intend to start.
1. What this website itself collects: nothing automatic
Specifically, this site:
- sets no cookies of any kind — not analytics, not preference, not session;
- runs no analytics — no Google Analytics, no Plausible, no Fathom, no pixel, no tag manager;
- loads no third-party resources — no CDN scripts, no hosted fonts, no embedded maps, no social buttons, no chat widget, no video embeds. Every file the page needs comes from this domain;
- stores nothing in your browser’s local storage or session storage;
- has no login, no account, and no user profile.
You can verify all of that yourself: open your browser’s network tab and reload the page. Every request goes to collistercomputing.com and there are no others — until you press “Send” on the contact form, which is the one request that leaves this domain. It is described next.
The one exception: ordinary server logs. This site is hosted by Vercel. Like every web host on the internet, they record ordinary request logs — the IP address that asked for a page, the time, the browser’s user-agent string, and which file was requested. Collister Computing did not turn that on and cannot turn it off; it is how a web server works. Those logs are not used for marketing, are not linked to anything else, and in normal operation are not read at all. They are governed by the host’s own privacy terms as well as this one.
2. The contact form, and what actually happens when you use it
The form asks for your name, your email address, your town, how you heard about Collister Computing, and your message. When you press “Send,” those fields go to a small form service Collister Computing runs on Cloudflare Workers, which turns them into one ordinary email and delivers it through Resend to austin@collistercomputing.com. That email is the only copy of what you wrote: the form service keeps no record of your message. It does keep a count of submissions per internet address for ten minutes, to stop a scripted flood (five in ten minutes is the limit), and it has a hidden field no person ever fills in, so a bot that fills every box is quietly ignored. The email that arrives also notes the internet address it came from and the time, as any email’s headers do.
What you send is used to reply to you and for nothing else. It is kept in the email account the same way any business keeps correspondence, and it is not sold or shared with anyone. If you call, text, or email directly, Collister Computing has your phone number or email address and whatever you provided. Same deal.
3. Information collected before you contact Collister Computing — the prospect file
This is the part most privacy policies leave out, and it is the part that actually applies to most people reading this page, so it goes in plain words.
How this works: Collister Computing looks for Treasure Valley businesses that have good reviews and no real website, builds one of them a sample website, and then gets in touch to show them. That research happens before any contact, which means if Collister Computing calls or emails you, there is already a small file on your business.
What is in that file:
- Your business name, address, phone number, business category, opening hours, star rating, and review count, as published on your Google Business Profile and retrieved through the official Google Places API;
- Whether Google lists a website for you, and — if it does — what the system got when it fetched that address: whether it loaded, how big it was, whether the certificate was valid. That is the same ordinary web request your customers’ browsers make;
- Anything else about your business that is publicly published on the open web;
- Notes about whether Collister Computing has contacted you, when, what you said, and whether you asked outreach to stop.
Where it lives: in a private database file. It is not published, not hosted, not shared with anyone, and not accessible from this website or any other.
What is not in it: Collister Computing does not buy lists, scrape Facebook, Yelp, LinkedIn, or anyone’s terms-protected pages, append personal emails, home addresses, cell numbers, ages, or anything else from a data broker, use hidden trackers, or know whether you have visited this site.
A note about sole proprietors: if you run your business under your own name and your business line is your personal cell phone, then business information about you is also personal information about you. Collister Computing treats it that way — see “How to stop outreach, and how to delete the file” below.
4. The demo site Collister Computing may have built for you
If Collister Computing contacted you, there is probably a sample website with your business name on it. It is built from your public listing information. It carries an unmissable banner across the top saying it is unofficial, that Collister Computing built it, and that you did not commission or endorse it. It lives on the Collister Computing domain, at a private address sent only to you, and it is excluded from search engines. It has never been published under your name, and Collister Computing has never registered a domain containing your business name. Say the word and it is gone — no questions, no sales pitch.
5. Who else touches any of this
Only the small number of ordinary services it takes to run this business, and only for what each one is for:
| Who | What they see | Why |
|---|---|---|
| Vercel | Server request logs for this website | They serve the site |
| Google Workspace | Email you send to Collister Computing and Collister Computing sends you | That is what an email provider is |
| Cloudflare | What you type into the contact form, on its way to becoming an email, plus a ten-minute count of submissions per internet address | They run the form service |
| Resend | The contact-form email while it is being delivered to Collister Computing’s inbox | They deliver that one email |
| Google (Places API) | The searches Collister Computing runs to find businesses | It is how business listings are looked up, and it is the only official route |
| Stripe (clients only) | Your card number and billing details, entered directly on Stripe’s own hosted checkout page | They process the payment. Collister Computing never receives, stores, or has any access to your full card number — the checkout page is Stripe’s, not Collister Computing’s. What Stripe does with it is set out in Stripe’s privacy policy, which is not paraphrased here. |
| Squarespace Domains (clients only) | Your domain registration. On Path A it is your own account on your own card and Collister Computing holds no login to it. On Path B it is a Collister Computing account with your business name and contact details in the registrant field. | You own your domain on either path — see the plan terms |
Nobody else receives it. There is no advertising network, no CRM vendor, no lead broker, no analytics company, and no AI service being fed your information.
Collister Computing will hand information to law enforcement or a court only if legally required to, and would rather tell you first if allowed to.
6. How to stop outreach, and how to delete the file
To get a copy of what Collister Computing holds about your business, or correct it: email austin@collistercomputing.com and ask. You will get what is in the file. It is a short file. There is no charge and no account required.
To have it deleted: ask, and Collister Computing will delete it — with one honest exception up front. If you ask not to be contacted again, Collister Computing keeps the minimum needed to honour that: your business name and the phone number or email address you asked not to be used, on a suppression list, kept indefinitely. That is the only way to guarantee you never get contacted again. If the record were deleted entirely, the same business could resurface in a future search and get contacted a second time. That list is used for nothing else, ever.
To stop email, calls, or the demo site, see If you don’t want outreach above.
7. Do Not Track, and cross-site tracking
This site does not track you across time or across websites, so a Do Not Track header or a Global Privacy Control signal has nothing here to switch off — the behaviour those signals ask for is already the only behaviour this site has.
No third party is permitted to collect personally identifiable information about your activity on this site, over time or across other sites. There is no mechanism on the page by which one could.
8. How long things are kept
- Emails and texts with you: as long as this business runs, the way any small business keeps its correspondence.
- Contact-form submissions: only as the email they become, above. The form service’s per-address submission counter expires ten minutes after it is set and never contains your message.
- Client records (invoices, receipts, the signed agreement): as long as tax and business records need to be kept, and then some — these are the documents that protect both of us.
- Google-sourced listing fields: treated as a short-lived cache, refreshed or purged on a rolling basis rather than kept forever. Once a business becomes a real prospect, its phone number and address are re-sourced from the business itself.
- Prospect notes for businesses never reached, or who said no: deleted on request; otherwise cleared out as the list ages.
- Suppression list: kept indefinitely, on purpose. See above.
9. Security, honestly stated
The practical safeguards are full-disk encryption on the machine that holds the database, two-factor authentication on the email account, the domain registrar, and Stripe, and no card numbers taken by phone, email, or text — payment goes through Stripe’s own hosted checkout form, so the number never touches this site. This is not a claim that any system is unbreakable. Nobody can honestly promise that.
If something did go wrong and your information were exposed, Collister Computing would tell you directly and promptly, in writing, and tell you what was known.
10. Children
This is a business-to-business service, sold to local businesses in the Treasure Valley. It is not directed at children, and Collister Computing does not knowingly collect information from anyone under 13.
11. California and other state privacy laws
This page is written to include the disclosures California’s Online Privacy Protection Act asks a website operator to make: the categories of information collected, who it is shared with, how you can review or change it, how you will be told about changes, the effective date, and how this site treats Do Not Track signals.
Collister Computing is below the revenue and volume thresholds that make a business subject to the California Consumer Privacy Act, and this page does not claim compliance with a statute that does not apply. But if you are a California resident — or anywhere else — and you ask for a copy of what Collister Computing holds, or ask for it to be deleted, it will be handled anyway. It is a short file and it is not worth arguing about.
12. Changes to this policy
If this page changes, the date at the top changes. If a change is material — if Collister Computing starts collecting something it did not collect before, or starts using a service that sees your information — it will say so plainly in a dated note at the top of this page rather than quietly editing the text. There is no notification list to sign up for, because there is no mailing list.
13. Questions
Email austin@collistercomputing.com, call or text , or write to 8100 W Marigold St #140003, Garden City, ID 83714.